FAQ
Whether you're new to professional skincare or exploring advanced facial treatments in Salem, Oregon, we're here to make your experience simple and comfortable. Find answers to frequently asked questions about HydraFacial®, personalized skin consultations, treatment preparation, aftercare, and what to expect during your visit to Simply Aesthetics.
Getting Started
Do I need to know what treatment I want before I book?
Not at all. In fact, we encourage you not to worry about choosing the “right” treatment on your own. Your Simply Aesthetics experience begins with understanding your skin, your concerns, and your goals. From there, we’ll recommend a personalized treatment plan designed specifically for you.
What happens during my first visit?
Your first visit is about getting to know your skin and what you want to achieve. We’ll discuss your concerns, goals, current skincare routine, treatment history, and lifestyle before recommending the treatments and products that best fit your needs.
Do you offer consultations?
Yes. Consultations are an important part of our personalized approach and may be incorporated into your first treatment or scheduled separately when appropriate. Our advanced Zemits VeraFace Skin Analysis helps us better understand your skin and recommend treatments tailored to your individual concerns and goals.
How do I know which treatment is right for me?
That’s what we’re here for. Your skin doesn’t need a one-size-fits-all solution. We’ll evaluate your skin and goals and help you determine where to begin and how to build your treatment journey over time.
Treatments
What treatments do you offer?
Simply Aesthetics offers a curated selection of advanced facial treatments and personalized skincare services in Salem, Oregon, including:
- HydraFacial® treatments
- Customized facials
- Dermaplaning
- Microdermabrasion
- Celluma LED light therapy
- ProCell Microchanneling
- CO2Lift® carboxy treatments
- FactorFive® professional skincare treatments
- Corrective and regenerative facials
Every treatment is thoughtfully selected based on your skin's individual needs, concerns, and goals.
Explore our full treatment menu to discover the services available at Simply Aesthetics.
What is HydraFacial®?
HydraFacial is a personalized treatment designed to cleanse, exfoliate, extract, and hydrate the skin. It can be customized to address concerns such as dehydration, dullness, congestion, uneven tone, and visible signs of skin aging.
What is FactorFive® skincare?
FACTORFIVE is a professional skincare system centered around regenerative-inspired skincare. It may be incorporated into professional treatments and personalized home-care routines to support healthy, resilient, radiant-looking skin.
What is ProCell Microchanneling?
ProCell Microchanneling is an advanced rejuvenative treatment that creates controlled microchannels in the skin to support the skin’s natural renewal process. It may be recommended as part of a longer-term plan focused on improving the appearance of texture, tone, and overall skin quality.
Can I have a treatment if I have sensitive skin?
Often, yes—but sensitivity is an important part of your consultation. We’ll evaluate your skin and select treatments and products that are appropriate for its current condition.
Can I combine different treatments?
Often, yes. Some treatments complement one another beautifully, while others should be spaced apart. Your provider will determine the most appropriate combination and timing based on your skin and treatment goals.
Are treatments customized?
Yes. That’s at the heart of Simply
Aesthetics.
We don’t believe every client needs the same treatment—or even the same treatment every time they visit. Your treatment can be adjusted based on your skin’s condition, your goals, and where you are in your skin journey.
How often should I have treatments?
There isn’t one schedule that works for everyone. Your provider will recommend a treatment frequency based on your skin, goals, treatment type, and how your skin responds.
Do I need a series of treatments?
Some treatments can provide beautiful results after a single visit, while others are most effective as part of a series or ongoing skin plan. We’ll help you determine what makes sense for your goals.
Your Skin & Results
What results can I expect?
Results vary depending on your skin, treatment, goals, and consistency with professional and home care. Some treatments can create an immediate refreshed appearance, while others are designed to support progressive improvements over a series of treatments.
Our goal is healthy, radiant-looking skin and results that feel natural to you.
How long will my results last?
That depends on the treatment and your individual skin. Consistent professional treatments, appropriate home care, sun protection, and healthy skincare habits can all contribute to maintaining your results.
Before Your Appointment
How do I book an appointment?
Appointments can be booked through our online booking system or by contacting Simply Aesthetics directly at (971) 420-1555.
How early should I arrive?
Please arrive five minutes before your appointment so we can make sure your information is current and you have time to settle in.
How should I prepare for my treatment?
Preparation varies by treatment. Your appointment confirmation and provider will let you know if you need to temporarily pause certain skincare products, avoid sun exposure, or make other adjustments before your visit.
Should I stop using retinol before my appointment?
It depends on your treatment and your current skincare routine. Some treatments require a temporary pause from retinoids or exfoliating products. Don’t make changes to your routine without checking with your provider first.
After Your Appointment
Will my skin be red or sensitive afterward?
Some treatments may cause temporary redness, warmth, tightness, dryness, or sensitivity. Your provider will explain what to expect based on your specific treatment.
When can I return to my normal skincare routine?
Your timeline will depend on the treatment and how your skin responds. We’ll tell you when to reintroduce active ingredients such as retinoids and exfoliating acids.
What if I have a question after my appointment?
We're here for you. If something doesn't feel right or you have questions about your aftercare, contact Simply Aesthetics at (971) 420-1555. We'd rather you ask than guess.
You can also review our After Treatment Care Guide for general recommendations following your appointment.
Can I wear makeup after my treatment?
This depends on the treatment. Some treatments allow you to return to makeup relatively quickly, while others require a period of time without makeup. Your provider will give you specific instructions.
What should I avoid after a treatment?
Depending on your treatment, you may need to temporarily avoid intense exercise, excessive heat, direct sun exposure, swimming, exfoliation, waxing, or active skincare products.
Your personalized aftercare instructions always take priority.
At-Home Skincare
Do I need professional skincare products?
Not necessarily—but the right home-care routine can make a meaningful difference in supporting your professional treatments and maintaining your results.
We’ll recommend products based on your skin and goals rather than simply recommending more products.
Do I need to use the products you recommend?
No. Our goal isn’t to sell you a complicated routine. It’s to help you understand your skin and create a manageable plan that supports your goals.
Can you help me build a skincare routine?
Absolutely. During your skincare consultation, we can help you build a personalized skincare routine based on your skin type, concerns, and goals. We'll review your current products, simplify your routine where possible, and recommend only what makes sense for your skin.
Can I use my existing skincare products?
Usually, yes. Bring your current products or a list of what you’re using to your consultation. We’ll help determine what works well with your treatment plan and where adjustments may be helpful.
Safety & Eligibility
Are there reasons I may not be able to receive a treatment?
Yes. Certain skin conditions, medications, medical conditions, recent procedures, pregnancy or breastfeeding, active infections, and other factors may affect whether a treatment is appropriate.
We’ll review relevant health and skincare information before treatment and may recommend postponing treatment or obtaining medical clearance when appropriate.
For more information about factors that may affect your treatment eligibility, please review our Treatment Contraindications page.
Do you treat active acne or other skin conditions?
Some treatments may be appropriate for certain types of acne or skin concerns, while others may need to be modified or postponed. When a concern falls outside the scope of a cosmetic skincare treatment, we may recommend evaluation by an appropriate healthcare professional.
Do I need to tell you about my medications?
Yes. Please provide complete and accurate information about medications, topical products, supplements, allergies, and relevant medical or skincare history. Some medications and conditions can affect treatment safety or healing.
What if I am pregnant or breastfeeding?
Some treatments and professional skincare ingredients may not be appropriate during pregnancy or breastfeeding. Please let us know before your appointment so we can review your options. Depending on the treatment, we may recommend consulting your healthcare provider before proceeding.
Your Simply Aesthetics Experience
What makes Simply Aesthetics different?
We believe great skincare isn’t about chasing the latest treatment. It’s about understanding your skin, your goals, and what will make the greatest difference for you.
We combine personalized treatments, professional skincare, and thoughtful guidance to create a skin journey that evolves with you.
Do you offer memberships or treatment plans?
Treatment plans and ongoing skincare programs may be recommended based on your individual goals. Ask our Guest Services team about current programs and options.
Do I have to commit to a treatment plan?
No. We’ll make recommendations based on your goals, but there is never a requirement to purchase a series or a particular product.
Can I purchase skincare products without having a treatment?
Yes. We can help you select professional skincare products based on your individual needs and goals.
What happens if I need to cancel or reschedule?
We understand that plans change. Please review our cancellation and rescheduling policy when booking your appointment.
I’m not sure where to start. What should I do?
You don’t need to know what treatment you need. That’s what we’re here for.
Book a consultation and let us help you discover what your skin needs now, and where you want to go next. Let’s create a personalized path forward.
Please note: FAQ information is provided for general educational purposes. Treatment suitability, preparation, aftercare, and recommendations are individualized. Your Simply Aesthetics provider will determine the most appropriate treatment and skincare plan for you.